Business Health Report & Client Testimonials
In 2016, Dunbar, Bender & Zapf, Inc. engaged an independent company to benchmark our services against our competitors throughout the country in areas relating to our technical knowledge, understanding of our customers’ needs, and our ability to provide them with solutions to their retirement plan needs. We are proud to say that we ranked above the 90th percentile in all areas.
From this analysis, we received the following comments from our clients:
“Dunbar, Bender & Zapf, Inc. has strong customer service. The benefits analysts are very knowledgeable, courteous and respond in a timely manner. I would definitely recommend their services to other companies.”
“Dunbar, Bender & Zapf, Inc. has a great reputation. We have been very pleased with our longstanding relationship.”
“Because we are a small firm, and I wear many hats, I always have questions at year-end. Our account representative is always so helpful and patient in answering any questions I have.”
“Pleasant to work with, always helpful, knowledgeable, quick responses.”
“Professional responses. Very timely.”